{"id":5599,"date":"2025-07-22T23:56:38","date_gmt":"2025-07-22T22:56:38","guid":{"rendered":"https:\/\/docs.axc-solutions.com\/index.php\/docs\/amazon-connector\/general\/support-portal\/"},"modified":"2025-07-23T00:02:44","modified_gmt":"2025-07-22T23:02:44","slug":"support-portal","status":"publish","type":"docs","link":"https:\/\/docs.axc-solutions.com\/index.php\/docs\/amazon-connector\/general\/support-portal\/","title":{"rendered":"Support portal"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"signup-software-helpdesk\">AXC Helpdesk<\/h2>\n\n\n\n<p><strong>Support email<\/strong>: <a href=\"mailto:support@axc-solutions.com\" title=\"\">support@axc-solutions.com<\/a><\/p>\n\n\n\n<p><strong>Support portal<\/strong>\u00a0&#8211; Request login, Create, follow-up and read again:\u00a0<a href=\"https:\/\/support.axc-solutions.com\" target=\"_blank\" rel=\"noopener\" title=\"\">https:\/\/support.axc-solutions.com<\/a><\/p>\n\n\n\n<p><strong>Knowledge base<\/strong>:\u00a0<a href=\"https:\/\/docs.axc-solutions.com\">https:\/\/docs.axc-solutions.com<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"before-contacting-signup-support\">Before contacting AXC Support<\/h2>\n\n\n\n<p>To ensure that you get the best and most efficient support, please take a moment and make sure that the following information is included when contacting Support.<\/p>\n\n\n\n<p>Always reproduce issue in test environment<\/p>\n\n\n\n<p>Prepare access for AXC Support<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AXC Helpdesk Support email: support@axc-solutions.com Support portal\u00a0&#8211; Request login, Create, follow-up and read again:\u00a0https:\/\/support.axc-solutions.com Knowledge base:\u00a0https:\/\/docs.axc-solutions.com Before contacting AXC Support To ensure that you get the best and most efficient support, please take a moment and make sure that the following information is included when contacting Support. Always reproduce issue in test environment Prepare access [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":79,"menu_order":3,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-5599","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/docs.axc-solutions.com\/index.php\/wp-json\/wp\/v2\/docs\/5599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.axc-solutions.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/docs.axc-solutions.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/docs.axc-solutions.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.axc-solutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=5599"}],"version-history":[{"count":2,"href":"https:\/\/docs.axc-solutions.com\/index.php\/wp-json\/wp\/v2\/docs\/5599\/revisions"}],"predecessor-version":[{"id":5602,"href":"https:\/\/docs.axc-solutions.com\/index.php\/wp-json\/wp\/v2\/docs\/5599\/revisions\/5602"}],"up":[{"embeddable":true,"href":"https:\/\/docs.axc-solutions.com\/index.php\/wp-json\/wp\/v2\/docs\/79"}],"wp:attachment":[{"href":"https:\/\/docs.axc-solutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=5599"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/docs.axc-solutions.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=5599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}